Assistance | assistance | if you require assistance on how to use the online store either call Fenton Sports on 01277 219438 or click here to send an email with your query. We will get back to you as soon as possible. |
| home | the user will always revert to the home index screen by clicking on the fenton sports emblem in the top left of the screen. | |
| product selection | the site has been designed to allow the user to select a product by four methods. category, i.e. footwear, accessory, equipment etc. This option will then step you through all product within the category sub divided by manufacturer. manufacturer, this option allows the user to view all the products of each manufacturer. Selection of a manufacturer from the complete listing on the main menu or from the header banner of manufacturers open an manufacturer's introduction page. A sub menu of product sub divided by category is displayed on the right hand side of the page. search, this option allows you to search the website by entering a keyword or strings of keywords. The search produces a list pages where these keywords occur. site map, provides the user with a list of all products sorted in alphabetic order. sales sheets, display product by category, up to nine products per sheet. Each product is constructed with an image, a product description line and a shopping cart icon. Click on the image to display a larger image of the product (if available). Click on the product line or the shopping cart to view a detailed product page. | |
| payments | Fenton Sports is concerned about security and has therefore utilised the Paypal suite of programs for payments. No credit card details are held or retained within the Fenton Sports system. A Paypal account is not necessary to use this service. All credit card information is secured by Paypal utilising Versign SSL. Customer have three primary methods of payment; Paypal, Cheque or Cash. Payment by Paypal will initially offer the customer the facility to use their Paypal account. Non account customer are then offered payment facilities through Visa/Delta/Electron/MasterCard/Euro Card/American Express/Switch/Maestro or Solo. | |
| promotion codes | A promotion code is a "token" that the customer can apply to their shopping basket to receive a percentage or value discount on their transaction. You will be prompted for your "promotional code" once you select "check out" on your basket. Enter your promotion code and the cash value deducted will be displayed on your bill after the sub-total. Promotion Code are normally limited to specific date ranges or restricted to single use. If a discount value is not shown, it is likely that your promotional code has expired. | |
| screen size | the fenton website has been designed for a 1024 x 768 pixel screen or larger utilising a standard XP windows environment. |